Win-Win Negotiation
17th December 2009
Venue: The Foyer, 11a Chequer Road, Doncaster, DN1 2AA
Time: 9.30 am - 1.00 pm
It is a concept of purchasing that "everything is negotiable" and during the competitive tendering process, Post Tender Negotiation (PTN) may be used to secure value for money.
Purchasers often explore a mutually-acceptable better deal with short-listed would-be suppliers. The potential areas for negotiation will differ for every contract but typical topics might be, the terms of payment; quality of goods or services; supply and cost of spare parts; earlier delivery or completion dates; warranties and guarantees; documentation requirements; expediting and inspection procedures; maintenance, repair or after-sales service; compensation for failure to meet specified requirements (e.g. of delivery, quality etc); and procedures for remedial action for unsatisfactory service.
This course is designed to introduce delegates to the structured methodology and range of supporting skills required for any negotiation situation to bring about a win-win solution.
Who should attend?
Directors, managers or trustees thinking about or actively tendering or needing to use negotiation skills in the workplace.
What will it cover?
By the end of this course, you should be able to:
- Recognise the skills that are required for successful negotiation
- Identify the three key positions of a negotiation situation
- Plan a structure for the negotiation process
- Understand the four phases of negotiation
- Identify different questioning techniques
- Understand and influence behaviours
- Practice negotiation skills, through exercises, in a safe environment.
Where and When?
Thursday 17th December 2009, 9.30am to 1pm, The Foyer, 11a Chequer Road, Doncaster, DN1 2AA.
Monday 26th April 2010, 9.30am to 1pm - Doncaster.
Who is the tutor?
Maureen Drury, Mentor Management Consultancy Limited.
What will it cost?
£70 per person including all course materials and refreshments.
How to book
To book a place, complete and return the booking form (opens in new window) by Tuesday, 8 December 2009. Please indicate on the booking form your preferred method of paying.
Post to:
Doncaster CSEP CIC
The Foyer
Chequer Road
Doncaster
DN1 2AAEmail: marilyn@doncastercsep.org.uk
For further information
Contact Judith Smith or Marilyn Hesslewood on:
Telephone: (01302) 364414
Email: judith@doncastercsep.org.uk or
marilyn@doncastercsep.org.uk
We look forward to hearing from you.
